We are sure that you understand that NetCFax is a very powerful, and therefore complex suite of software applications that work together to create the NetCFax Networked fax system.

We work very hard to ensure that all aspects of our software are as fully tested as it is possible for any software developer to achieve. To ensure it is as updated as  possible, we ship regular upgrades, most of which are totally free to registered customers, so please bookmark this page and check it regularly. 

We welcome reports of any possible problems that you may encounter, and will always listen carefully and investigate all such reports.

We also welcome comments and suggestions for improvements to the products.  We are also willing to add "one off" features on a consultancy basis if you feel you need something special that is not a feature that can be justified commercially.

The items listed below have been added SINCE the last public release, and are ALL in the current public release(s) dated March 25, 2008.

ALL VERSIONS 
PDF creation and attaching PDF files to emails

A bug has been discovered, and subsequently fixed, that could cause the fax server to fail to create PDF copies of the received faxes.

This has now been corrected with the release of the 3.xx.2.2 releases on March 25, 2008.

ALL VERSIONS 
Fax Server reliability and stability

A nasty bug has been discovered, and subsequently fixed, that could cause the fax server to close down, but the Windows event log would only report "HungApp" with no other information.
         
In our own tests this fix has resulted in the fax server proving to be extremely stable.

ALL VERSIONS 
BUG - Fax Server control over client logins that are not in use

The Fax Server has an option that lets you force the logout and disconnection of any fax client that  has been TOTALLY inactive for more than the number of minutes specified, but this was not working as intended.  It now works exactly ass it should.

Pro & PRO+ VERSIONS ONLY 
BUG - Fax Server controller's modems display

The list of fax modems shown in the Fax Server Controller are now correctly updated when any modem switches to being in use or back to Idle. It also now shows changes made to modem settings on the fax server itself. 

PRO+ ONLY 
ENHANCEMENT - Fax client assignment of received faxes

Access by the Fax Clients to the Received faxes routing/assignment window has now been made a little easier for login accounts that do not have full NetCFax login access rights but the fax server is configured to allow these to assign/route received faxes.  There is now an "assign/route received faxes" option on the "Options" menu of the Faxes cabinet.  This is only enabled if the Received faxes drawer is currently open.

ALL VERSIONS
ENHANCEMENT - Search in received drawer of fax client cabinet

The Fax Clients search feature now lists the fax file name in the results list. It also now removes the unused "Recipient Company" column, as that data is not available with received faxes.

PRO+ ONLY 
BUG - OCR Filtering system

A small bug was identified, and fixed, that could cause incorrect matching by the OCR filtering system. This would only occur if you had multiple words/phrases in a match phrase  (in other words a complex match).

ALL VERSIONS
BUG - Fax deletion did not remove fax from hard disk

If the Fax server was configured to NOT use the fax recycle bin system, and a fax was deleted by a client, it was removed form the fax database system correctly, but the original file(s) were not always being deleted from the hard disk.

This bug has now been fixed...

ALL VERSIONS
ENHANCEMENT - Fax client cabinet color coding

The Fax Client now uses the same color for the progress "slider" bar as the color of the current drawer tab.  This helps to simplify immediate identification of the current open drawer and the type of faxes being viewed.

ALL VERSIONS
ENHANCEMENT - Notifications if a server auto print fails

The Fax Client now receives a warning message in the activity log if the fax server is unable to print a fax at any time for whatever reason.  The fax server now also writes a log of these errors.

PRO+ ONLY 
BUG - Fax recycling bin system

Several small problems with the NetCFax private fax recycling bin system have been identified and corrected. These bugs could have caused strange fax drawer totals, duplicated faxes in cabinet lists and other strange side effects.

PRO+ ONLY 
ENHANCEMENT - Fax server purging system

We have now added an option to the fax server's purging options window to allow the system to automatically purge the OCR text copies of received faxes to allow you to maintain control over the size of the contents of this folder if you use the OCR scanning feature of PRO+.

Pro &  PRO+ ONLY 
ENHANCEMENT - Fax services controller

We have now added an option to the menu of the NetCFax Services Controller that lets you run the Windows Services Applet directly from the Actions menu.

ALL VERSIONS 
ENHANCEMENT - Fax modem selection by clients

The Fax Clients now have an option on the fax defaults window to specify which fax modem is to be used as the default modem when creating new faxes or resending a fax.  This setting is saved separately for each login account.
        

ALL VERSIONS 
ENHANCEMENT - Fax client adress books system

The Fax Clients now have an option on the 2nd fax creation wizard window to save the fax sender details they enter directly into their personal address books. Using this will overwrite any existing previous details, but the option allows to quickly save these for future use without having to open the address book specially to do so.

A bug in the address books system was also discovered and fixed. This was only seen normally if you are using server based address books, and you tried to save personal details only to the server, when you had no personal address book entries.  The result was that the next time you logged in, those personal details were not there for you.

ALL VERSIONS
ENHANCEMENT - the windows Event log system is now 
also used to report status or problems.

The Fax Server and the Clients now write status information, warnings  and errors to the Windows Application Event Log system on all versions of (NT based) Windows that support this. (NB under Windows Vista, the client will not normally do so due to the UAC system blocking such logging for some wholly unimaginable and impenetratable reason, although you can still override this if you really wish to via a registry setting our support engineers will provide to you. If you decide you really do want to use this, you may well get all the standard Microsoft "blurb" about the required resources file not being available, although it certainly is, but the actual reason we provide for the entry will still be at the bottom of all the unwanted Microsoft 'blurb')

ALL VERSIONS
ENHANCEMENT - Fax Server command line system

The Fax Server Command line processor system now maintains a cache  of the command files for successfully processed and scheduled command line faxes, to allow you to check what faxes were sent, and what they should have included. 

ALL VERSIONS 
ENHANCEMENT - Departments

The configuration window for creating and maintaining NetCFax login accounts now provides a new and special checkbox that only applies to login accounts that are also assigned as members of a department. As long as the account does not have administrator rights, or full received faxes access rights, this new option allows you to override that login accounts automatic access to the received faxes belonging to that department, which are usually accessible to all members of a department.  This provides yet more power and control over fax access within NetCFax.

ALL VERSIONS 
ENHANCEMENT - Fax client appearance

The buttons on the client main window now use different colors for the modems on each button, and this color "coding" scheme is now carried through to the cabinet tabs and even to the top two lines of the fax details pane, making it very much easier to rapidly identify the type of faxes you are looking at or working with.

ALL VERSIONS 
ENHANCEMENT - Fax client security

To avoid the problems that will occur if anyone tries to start and run a fax client across the network directly (without using an FTS or RDP session etc) the client now checks the path for any UNC path and if identified, refuses to start the client.

ALL VERSIONS 
ENHANCEMENT - Login account access groups

A new predefined access group has been added to the system on the fax server.
         
This is called "Send Faxes Only", and as it's name implies, assigning any login  account to this group means they are only allowed to work with their own (not other peoples) outgoing faxes. This naturally allows them to use the fax printer to create faxable data, access both the local and servers shard address book, and it allows them to view ANY OF THEIR OWN OUTGOING FAXES in the fax cabinet, no matter if they are in the Pending, Failed or Sent drawers. 
   
The entire Received faxes drawer and quite naturally access to all of the received faxes functionality is disabled for any login account that belongs to this access group.

This allows the fax administrator even more flexibility when assigning login accounts to individuals whom they do not want to have the ability to access any of the outgoing faxes owned by other accounts or any of the received faxes held on the system.

ALL VERSIONS 
BUG - Fax printer selection system

We have added some logic that was discovered to be "missing" in the Printer selection system. This meant that previously the default printer in the printer selection list would sometimes be the Windows Default printer, and NOT the NetCFax default printer, as it should have been.

ALL VERSIONS 
BUG - Fax server auto purging system

We have corrected a bug in the auto purging system that could effect the fax counts for the cabinet drawers.

ALL VERSIONS 
BUG - Fax client resend system

We have identified and corrected a bug in the fax client's resend system. This bug was proved to be able to cause the wrong fax to be resent when you select and resend several previously Sent or Failed faxes one after the other using the Resend button. This was occurring because the data that was loaded into the Wizard window could sometimes be incorrect, as it was the data from the PREVIOUS fax that had been resent.  This no longer occurs.

ALL VERSIONS 
BUG - Received drawer sorting on the fax client

We received a bug report after shipping the previous version connected to the fax client's cabinet. It was discovered that after the removal of a column as documented above on that tab, the column could not be sorted by Date.  This has been corrected.

This problem only  affected the Received drawer, none of the other drawers had this problem.

PRO+ ONLY 
BUG - Fax -> PDF conversion system

We have identified and corrected a bug in automatic conversion of received faxes to PDF files.  This bug also effected the addition of the fax name and time/date stamp to the PDF file name.  In previous releases, the file was actually saved as another TIF file instead of a PDF, and no other details were included in the file name.