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NETCFAX INFORMATION 
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 The NetCFax networked fax system...   NETCFAX - Networked fax system

The NetCFax Online Information System


This page provides information to help you understand 
How NetCFax can be used most effectively on 
XP Pro machines with multiple login accounts or 
under a Remote desktop session hosted by the XP Pro system.




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Windows XP provides several new features that make it a useful and in fact powerful platform for hosting / running  both the NetCFax server and the NetCFax client, but the way it does this can also create a certain amount of confusion.  We hope these notes will help you understand how this system works a little more clearly, and how NetCFax has been optimized to take advantage of these new features made available in XP Pro.

With the release of 2.70 and Pro 3.10 you can now run the single installed NetCFax client under as many different Windows login accounts as you wish, ALL AT THE SAME TIME.  Each will use (and save) it's own configuration system automatically.

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Overview

The "Fast Task Switching" system (FTS)
        
Windows XP Pro provides a new system Microsoft call "Fast Task Switching" (FTS) that is supported/enabled by what is called "Windows Terminal Services" (WTS).  This system lets you have multiple (Windows) login accounts on the same machine, and to switch between them without (necessarily) having to close the programs running in that account down and then logging out of the account before doing so.  

To use this, the FTS system has first to be enabled and configured by a Windows login account that has Administrator rights. (Please see the Windows Help system for more information on how you  do this).

It is also a useful fact that that any programs (such as the NetCFax client) that are left running under that previous account ARE STILL RUNNING when you use the FTS system to login to Windows XP using a different Windows login account.

NB - This also means that every Windows login account running on this XP machine is actually running the SAME PROGRAMS, not their own individual installations of the program...

The Remote Desktop Sessions system
     
Windows XP Pro can also be configured to provide Remote Desktop Sessions to other networked PC's, making it similar in some ways to the Windows Server 2000 and 2003 environments in some ways, except only one RDP session can be being used (actively logged into) the XP machine at any one time.  

Both the NetCFax server and the NetCFax client can be run under any RDP Session in virtually the same way as if you were running it directly on the XP Pro machine after logging into it physically. 

If you try to login and use an RDP session on an XP Pro machine that already has another RDP Session open and actively in use, you will be warned that you cannot do so without forcing the other session to be closed.  But If that happens, ALL PROGRAMS RUNNING on that other RDP Session (such as a fax server or client) will still continue to run normally....

PLEASE NOTE that if you require support on setting these RDP sessions up, or even setting FTS up, we will be happy to do so if you subscribe to one of our personal support sessions.

Otherwise, and because our free product support system does not cover providing this Windows specific information, you will need to check your XP documentation and the Windows Help system for the information you require. 

We suggest that you also ensure you understand what happens when a login is made using the active RDP session on an XP machine, as you cannot login to the XP machine itself when a Remote Desktop session is actually logged into it.  If you need further help or information on these systems, please contact Microsoft directly.

Installing and setting up NetCFax under XP Pro
         
Naturally, as is the case with virtually all Windows based software today, you must login to Windows using a Windows login account that has full Administrator rights before you can install either the NetCFax server or the NetCFax client.

You also need to ensure that you have completed the full installation for both, including installing the fax printer drivers before you attempt to use either of them normally.

Once they are fully installed, you must always login to Windows XP using a Windows login account that has administrator rights to start and run the NetCFax server, as the fax server cannot be run by anyone without these access rights, such as the Restricted/Limited access accounts.  

The NetCFax client can of course be run under any Windows XP login account with Administrator, Power user or even Restricted access rights, and under any type of login when using an RDP session hosted by the XP machine.

Once the Fax server has been started you can of course also run the NetCFax client using the same Windows login account if you wish, or you can log out of that account entirely, which will still leave the fax server running and accessible to all networked fax clients, or you can use the FTS feature to login to Windows under a different Windows account and run a NetCFax client there.  

The NetCFax client can be used when logged in to XP Pro under any type of Windows login account on that machine perfectly normally, and several different Windows account can be running it at one and the same time.

The NetCFax server will also be accessible to the NetCFax clients on other machines on your network, always providing that they can connect to the XP machine on the specified TCP port. (7488 by default)

There are two different ways to approach this, and both are very effective, so it depends on your preferences more than anything else.

STARTING THE NETCFAX SERVER ON THE XP PRO MACHINE DIRECTLY
          
If you want to run it directly on the XP machine by logging into that machine physically, you must do so using a Windows login account that has Windows Administrator rights. Then start the NetCFax server and once it is running, use the Fast task Switching option to Switch users, but do not log into another account, leaving the machine waiting for a login.  The NetCFax server will still be running in the login account you used to start it under, and will be accessible to the entire network, even though you have logged back out of the FTS session, as all running programs always continue to run in a closed FTS Session.

STARTING THE NETCFAX SERVER IN AN RDP SESSION ON THE XP PRO MACHINE 
          
If you prefer to log into a Remote Desktop Session on the XP machine (with Windows administrator rights) you can do so, and then start the NetCFax server, within the RDP session. Once the fax server is running, you can close that RDP session down again.  The NetCFax server will still be running in the RDP session, and will be accessible to the entire network, even though the RDP session has been closed down, as all running programs always continue to run in a closed RDP Session.

In both of the above scenarios, the NetCFax server will still be running (in background) and it is therefore available to all networked machines that are on the same TCP IP subnet, which usually means all of your networked machines.

Connecting to the fax server normally across the network

For any networked machines that are running Windows 98, ME, Windows 2000 Pro, or indeed any other version of windows, and have a fax client installed on their own machines, they simply run the fax client, and then login to the fax server that is running on the XP Pro machine in the normal way.

Connecting to the fax server by logging into the XP Pro machine using any available Windows FTS login account

When you log into the XP Pro machine that is running the NetCFax server directly, irrespective of the account you use,  you can start the NetCFax client, and connect to the fax server that is running on that machine in the normal way.

Connecting to the fax server by logging into any Windows Remote Desktop Session (on any Windows server system that provides them)

When you log into a Remote Desktop Session, you are actually running everything on that remote machine. Assuming that RDP server makes a NetCFax client installation available to the RDP session, you can login to the NetCFax server, even though it is running on the XP Pro machine, and use it in the normal way.


If you intend to run the NetCFax client under a restricted (limited) Windows login account on the XP machine itself, we recommend that you check to ensure that the fax printer is set to NOT use the normal print spooling, although NetCFax will normally handle this for you automatically.  To do so, go to My computer - settings, open the Printers and faxes folder, and then right click on the NetCPlus Fax Client Printer, select properties, and then select the Advanced tab on the property sheet that will appear. This tab is shown below with the setting changed to not use spooling.

   

If this setting is left to use the spooler, and you try to print to the fax printer when logged into Windows with a restricted/limited account, it is possible that the printer icon will appear in the system tray, but nothing else will happen.

If this happens, close the NetCFax client, log in to Windows with an administrator access account, change this setting, then restart Windows completely.

Running the NetCFax Client under different Windows login accounts

Because, as we have mentioned previously, there is only ONE SINGLE NetCFax client installation on the machine, it soon becomes obvious that the initial configuration of the client will be the same when first started in any Windows login session.

This is of course true, but once you login to the NetCFax Server, the NetCFax client has been designed to save individual copies of the configuration system for each NetCFax login account that is used on this machine. These are resaved whenever you log out to a fax server with the NetCFax client. (this is not linked to the Windows login account in any way)  Initially, if a fax login account has not been used on this machine before, the system will create a new individual configuration for that fax login account based on the normal default configuration. 

Unless you use the NetCFax roaming profile option, whenever you login to any available NetCFax Server from any Windows account on that machine, the NetCFax client checks for an existing configuration for that particular fax login account, and if one is found, it automatically switches itself over to use those settings.  When you logout of the fax server again, this configuration is automatically saved on that machine ready for the next time.

This may sound a bit complicated, but all it means really is that the single fax installation on this XP machine will automatically store each separate login configuration for each NetCFax client login account that is used, allowing each fax login account that uses this machine to maintain and use their own preferred settings.

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page last updated MARCH 27 2006