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As you doubtless already know by
now, all of the sending and receiving of faxes is handled by
the NetCFax Server alone.
It is quite possible, and even
likely that the PC running the NetCFax server is nowhere near you,
but quite reasonably, you may still want to know when an incoming
fax has been received, after all, it may be an important order or
something else that requires immediate attention from someone in
your organization.
There are various configuration
options for this very useful feature. The first is on the server
itself, which can be configured to provide, or to NOT provide
these notifications to the fax clients, which allows the network
administrator to decide and control what they want the fax server
to do in terms of notifications.
The second is controlled entirely
by the access rights the login account you are using has. By
default, if your fax login account only has the standard
"Individual" rights, you will NOT receive notifications
of received faxes. However, if your fax login account has
"Individual" + all received faxes rights, or of
course full Administrator rights, then you WILL receive
notifications of ALL received faxes.
If we assume your fax server does
have this option enabled, all you need to do is to ensure that
your fax client is also configured correctly to receive the
notifications. To do so, go to the Tools menu, and select
the "Received Fax notifications" item.
This will display a window with
various options on it. All of these options let you have the
client perform various actions whenever a fax is received by the
server.
By checking the options in the
top box, your fax client will perform various "Quick"
warnings of a received fax. The lower options allow you to
receive more detailed information on the fax that has been
received, including having it play the default Windows "Fax
received" sound.
IMPORTANT - To receive any
of these notifications, the fax client MUST BE LOGGED INTO THE
SERVER all the time, as the server only sends notifications to the
fax clients it has listed as being logged into it at any point in
time.
NetCFax
PRO+ v3.6
If you have the PRO+ release
however, ALL of the cabinet drawers can be updated in real time
totally automatically (This is the default setting). In fact the
fax cabinets of all of the logged in
fax clients are updated in real time. This means that
whenever a fax is received it appears in the list of received
faxes instantly, and is removed if anyone deletes it. The
received faxes can also be marked as Seen or Unseen by anyone, which will
highlight (or un-highlight if marked as seen) them in the cabinets
of all fax
clients, also in real time. Even changes made to comments on
received faxes are updated in all client cabinets in real time. This means that the notifications
described above for faxes
received are not really required anymore, but you can of course,
still have them if you wish to do so.
NB- Because of this new feature,
the cost of the PRO+ release is a little higher than the cost
of Pro.
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NETCFAX -
Networked fax system