This page provides information to help you understand 
How the NetCFax client can create faxable data by printing when running under a Remote Desktop Sessions provided by Windows Server systems

This system lets all your networked PCs run a Remote Desktop session (on the server machine), and they can switch between these sessions without (necessarily) having to log out of the previous account first.  

This environment causes several problems when attempting to print to the normal NetCPlus Fax Client Printer driver, as it is designed to be used when the client is running on the same machine as the printer driver, and printing to that printer will normally trigger the fax system to ask you for a name for the file..

This cannot occur in a Remote Desktop Session, as the fax client is actually running in what is called an individual  "Windows Machine", so to overcome this issue, and with the release of 2.70 and Pro 3.10, we now provide a new printer driver called the NetCFax Remote Printer Driver.

It is only necessary to install this printer driver on a Windows "Server" system that is providing RDP sessions to multiple clients, as it uses a special process (a hook DLL to be technical) that provides a file name for the file you are printing to it.  However, because the printer driver is remotely located (on the Server machine) printing to it does NOT trigger the NetCFax system at all, as it would normally have done on a stand alone fax client installation.  Instead, the NetCFax Remote Printer will always create the faxable file totally in background, and it will store it in the specified faxable files folder (normally the standard \PrinterFile folder used by NetCFax, with a unique name created by adding a number in the range 0000 - 9999 to the file name specified when the printer was installed.

In use, all you have to do to send this "just printed" data as a fax, is to go to the fax creation window, click the Select Fax button, and then select the file (or files) you have just created, which will normally always be at the bottom of the list of files in this window.  Please ensure you always check the option to select faxes from the Remote printer folder in case it is not in the standard location.

To quickly view these files in the fax viewer to ensure you have the correct one you can just double click an entry, or you can use the "View Fax" button, and you can add as many of them as you wish to your fax wizard window's list using the "Add to Fax" button.  When you are all done, click the Close button, complete the fax and send it.

If you have installed the NetCFax client in this "Windows Server" RDP environment, we strongly recommend that you also ensure you UNINSTALL the original NetCFax Client printer to avoid clients trying to use it accidentally, as it will almost certainly not work !!!

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