This page provides information to help you understand 
how NetCFax can be used with multi port modem boards

Many computer modems work very well, providing you only have one or possibly two modems installed, but if you try to install multiple internal or external modems, the results are often less than satisfactory to say the very least.

Why this should be when Windows can (in theory at least) support up to 66 modems/COM ports is a bit of a mystery, but it appears that in most cases, it is the modem drivers provided by the manufacturers of these modems that are at the root of the problem, as most of them seem unable to handle multiple modems concurrently, even if they are all identical modems.

So another strategy is needed if you need to have NetCFax controlling several modems, and that strategy is of course a little more expensive than individual modems.

The solution is of course a good quality multi port board, of which there are quite a few available.  Most of these boards are just that, typically using an internal PCI slot in your PC.  The typical configurations available are 2 ports, 4 ports or 8 ports per board.

NetCFax should work happily with any good multi port board, but please note that we do not as yet provide support for the specialist "high end " boards such as those from BrookTrout and others.

So, if you need to have more than one modem in use with NetCFax, we strongly advise you to research these boards, as although it will cost more initially,  the overall savings in terms of problems with modems etc will soon be recouped.

NetCFax is already working with MainPine to gain approval, the manufacturers of the high quality RockForce range of multi port modem boards, so we recommend that you look at their web site ( http://www.mainpine.com ) if you want to consider purchasing a device that should work well with NetCFax the RockForce boards are available as internal PCI or PCI-X boards with 2, 4 or 8 COM ports.  Multiple boards can also be installed if required to increase available modems to whatever number you require.

NetCPlus is also working with other multi port board manufacturers to get their approval for the use of their boards with our fax system at the time of writing this page.

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