This page provides information to help you understand 
What the NetCFax Pro user access groups are

As many different groups as you like can be created, and of course each may have different access rights to various faxes.

The most obvious use for a group is to allow you to assign login accounts to people who require access to ALL received faxes in addition to their own (ONLY) pending/sent/failed faxes.  If any account is given received fax access rights, it means they can view and work with ALL RECEIVED FAXES, irrespective of any department membership they may have.

Another useful feature is to be able to limit certain login accounts to certain days and/or times of the day during which they can be used.

In our example above, we have selected the "NetCPlus Sales" group, which as you can see, allows all members of that group to access all received faxes in addition to their own faxes.  We have also enabled the specified hours check box and you can see that we have checked Saturday and Sunday, and set the start and end hours to the same time (we chose 01:00 arbitrarily, but to block a day completely for this group you can set the times to any time, as long as they both use the same time), so in this case, login accounts belonging to this group would not be able to use the fax system over the weekends.

One use for using the specified hours system may be to enable login accounts for two or three shift organizations that run 24/7, as you can set up groups for each shift, and then limit the times they can use these login accounts to the times of their shifts only.

A very useful "trick" that groups can be used for very effectively is to handle the situation of a Fax Server that is running multiple modems (ports) and each of these belong to a discrete group or office or department. 

An excellent example that is taken from a real life scenario that NetCFax is already handling is a situation where three separate US law firms, all of which are in the same office block, are also all sharing the same Windows server.  This server has a NetCFax Server installed, and it has three separate modems, each modem handling the fax phone line for just one of the law firms.

Now, with NetCFax, a single Fax Server installation can handle this scenario and route the received faxes to the correct law firm ALONE. No other law firm is able to see or access these faxes.

How - really simple actually.  In this case the fax server has three different access groups set up named after the law firms themselves. Lets say these are LAW1, LAW2 and LAW3 for our examples purposes.

All of the members of the LAW1 group are configured to have access to their own faxes alone, and no access to received faxes. When a fax is received by the modem connected to the LAW1 phone line, the fax server automatically assigns that fax to the LAW1 group. 

This results in all members of the group LAW1 (ALONE) being able to view and handle (ONLY) the faxes that were received on the specific phone line belonging to that law firm.  They can still only see their own outgoing faxes of course, and cannot see any faxes received on other phone lines assigned to the LAW2 or LAW3 groups.

In addition to these user login access groups, NetCFax also provides what are called departments, which can offer you even more control over access to received faxes.  

CLICK HERE TO view the departments information page.

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