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NETCFAX INFORMATION 
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computer faxing
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NetCFax do
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 The NetCFax networked fax system...   NETCFAX - Networked fax system

The NetCFax Online Information System


This page provides information to help you understand 
How (and when) you can use the Windows Drag & Drop or the 
SendTo Fax Server/Client context menu options in 
Windows Explorer to create faxable data. 




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So that you know, A "faxable file" is simply an image file in TIFF format (for the technically minded they are CCITT Group 3 compression to be precise) and all faxes are of course only black & white, as faxes cannot handle color in documents.  Even a gray scale image is NOT the same thing, and cannot be faxed unless it is converted to a Black & White image first.

The TIF format is also probably the most complex format available on Windows PC's today, as it covers so many different internal formats.

Using Drag & Drop
NetCFax Pro & PRO+ (only) supports the standard Windows Drag & Drop of files from Windows Explorer to several of the server and client windows (if you have this option enabled)  Unfortunately it is simply not possible to Drag & Drop all types of files in this way, because complex data such as that created by Microsoft Word, Excel, and many other similar applications MUST be converted to a faxable file format using the fax printer.  However, you can Drag & Drop any standard text files, which are usually quite easily identified because have file suffixes such as .TXT .DAT .INI and others. In fact the Drag & Drop system in NetCFax even provides special support to let you Drag & Drop the (alternative) Microsoft Word format files that have .RTF suffixes.  Therefore, if you choose to save your Word files in the .RTF format, rather than the normal DOC format, you can then use Drag & Drop to have NetCFax create a faxable file directly from these files.

However, depending on the version of Microsoft Office that you have available, if you have Office 2003 or later, this actually does support remote printing correctly (at long last) so if you drag a Word DOC file to the client, Word is spawned correctly, handles the printing to the ax client printer, and then closes itself again, so you can then simply drag and drop Word files to any of the fax client windows that allow you to do so.

We have also provided special support for Acrobat PDF files, so you can Drag & Drop these onto the NetCFax main windows, but of course, you need to have Adobe Acrobat installed (and its location configured in NetCFax) as we need to shell the "print" command to Acrobat in the background to have it print the data to the fax printer driver.

In both the above situations, a window is usually displayed telling you what is happening, and this is also used to report any errors that may occur in the process.

If you do this with a PDF file, a special window is displayed, and what happens is that NetCFax runs Adobe Acrobat (silently if possible) and makes it print the PDF to the NetCFax fax printer.  There is however one problem that can be caused by this (this only occurs with some versions of Acrobat) as Acrobat may not close itself down again after printing.  If this occurs, you will need to close it down manually by checking your task bar for the familiar Acrobat icon.  This is due to a bug in the Adobe Acrobat published interface, which is acknowledged by Adobe.  If you leave Acrobat open, you will not be able to access that PDF with anything else until you close it, as Acrobat holds the file open.

Using the Send to context menu option
This is almost identical to the Drag and Drop functionality described above.

IMPORTANT - You cannot use the Drag &Drop or Send-To features if you are using the Fax Client under a Windows RDP session.

GENERAL INFORMATION
If you have other TIF files on your computer that you know are in the correct (B&W, faxable) format, you can also Drag & Drop these without problems.

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page last updated february 5, 2007