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 The NetCFax networked fax system...   NETCFAX - Networked fax system

The NetCFax Online Information System


This page provides information to help you understand 
How to set up the Fax Server's dialing rules system to make correct fax dialing simple for all fax users.




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It goes without saying that to send a fax successfully, you must enter the correct fax number for the intended fax recipient(s).  A relatively simple thing to do you may say, but in fact, it really is very common for incorrect numbers to be entered in the fax sending Wizard window due to (understandable) confusion over what geographical area it may be in. In other words,  is it a local call, an extended local call, an Intrastate or Inter State call, and therefore, what dialing codes should be present to successfully get through to that destination number.

The dialing rules system in NetCFax has been designed for use in the US and Canada, and therefore does all checks based on the standard US phone numbering system that allows for 7 digit dialing, 10 digit dialing or even 11 digit dialing.

Once you set the system up, most of your fax client users can simply enter a 7 digit code, and leave it to the NetCFax dialing rules system to work the rest out. It will check the entries you have provided and will add extended dialing codes and even the Inter State (Toll) of +1 if required, and it does this completely automatically. 

The dialing rules expects fax numbers to be entered in the standard US 7 digit format (391 8966, or even 3918966), 10 digit format (727 391 8966) or 11 digit format (1 727 391 8966) it will also handle these same formats if entered cananonically, such as :-

+1 (727) 391 8966
1 (727) 391.8966
+1 727-391-8966
1.727.391.8966
etc..........

Spaces etc are ignored.

NB - This system is used when scheduling ALL faxes. NOT only for newly created faxes that are being sent, but also for faxes that are being resent and all entries in any fax broadcast list.

To access the configuration for this, select the "Dialing Area codes configuration' option on the Modems menu.

Terminology used in this document

Where we use local area code this is the 3 digits found immediately before the actual number to be dialed. eg in 727 391 8966, the 391 is the local area code.

Where we use wide area code this is the 3 digits found immediately before the local area code. eg in 727 391 8966, the 727 is the wide area code. These may of course also be an extended area code from your location. (see below)

Use of the configuration system

At the top of the initial window is the field where you can enter the appropriate (long distance) toll call dialing code. This should be set to 1 for US systems.

On the left hand side of the initial window is a list that you fill with any ALL of your local area codes that DO NOT require any wide area code to be dialed. (These are all the area codes that can be dialed as a normal 7 digit number)

On the right of the initial window is another list that lets you specify any local areas codes that DO ALSO REQUIRE a wide area code to be dialed, You enter these as pairs. The local area code and then the wide area code that should be used with this. The other use of this list is to allow you to add prefixes such as 9, or anything else required when making calls to these local area codes

The processing system checks the recipient fax number of each fax before it is scheduled, and checks the number entered against the lists you have created. It will modify the number to be used as appropriate.

If a match is made to the local area code list where a wide area code is required, the system, will automatically check that wide area code to see if the toll call prefix is also required, and add it if it is.

This parsing system will handle all "canonical" formatted dial numbers such as those with '+' signs before the toll call prefixes, Parenthesis around the area code (727) and hyphens, periods or multiple spaces if these are entered in a number. eg +1 (727) 392.3216 would be parsed successfully.

For example numbers entered as +1 (727) 392-3216 or +1 (727) 392.3216 or even 1.727.392.3216 would all be converted internally for checking as 17273923216, and then parsed to identify each section of the number In this case 1 is the toll call code, 727 must be the wide area code, 392 the local area code, and finally 3216 is the number to be dialed. Checks will first be made for the local area code to see if it is listed in the left hand list. Therefore if 392 was identified as a local area code in the left hand list both the 1 and the 727 will be removed automatically.

If you click the ADVANCED button, a new window is displayed that lets you specify individual variations on a code by code basis, or to create a list of all of the extended area codes that are available to your area that DO NOT require the toll call prefix (These are listed at the front of most phone books!). The left hand list applies only to standard 7 digit numbers such as 392 3216, the right hand list applies only to the extended area codes in standard 10 digit numbers such as 727 392 3216.

In both cases, you can map either of these two types of area codes to anything you wish, such as adding a prefix to get an outside line of 9, which would be entered as :

Local area code 7 digit number 392 3216
392 9, 392 resulting in 9, 392 3216
Wide area code 10 digit number 727 392 3216
727 9, 727 resulting in 9, 727 392 3216

If you have a large list of Extended Area Codes that do NOT need to have the +1 TOLL call dialed from your location, this right hand list makes them easy enough to handle with NetCFax too. In the right hand (wide area codes) list, just add all of these "local" extended area codes in BOTH fields and click add. This means your list would contain entries such as 813 813. You can of course, also prefix the entry you put in the right hand field with 9, or whatever else your system may require to complete this dial successfully. The entry on the left will always be converted to the entry on the right.

This extended area codes list tells the NetCFax server to find, and if necessary, REMOVE any 1 or +1 that may have been put in the number entered by the sender of the fax, as the rule above is telling us to treat this extended area code as a local extended area code. so in this example a number entered of +1 (813) 392 3216 would be changed by NetCFax to (813) 392 3216, which would of course connect correctly.

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page last updated october 23 2006